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Installation/Launch issue

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14 years 8 months ago #377

I just purchased and installed TableJX however I hit a snag. Here is my system configuration

PHP version: 5.3.0
PHP Built on: Darwin pm.corp.apple.com 9.8.0 Darwin Kernel Version 9.8.0: Wed Jul 15 16:57:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_PPC Power Macintosh
Web Server: Apache/2.2.11
Joomla version: 1.5.15
Database Collation: utf8_general_ci
Database version: 5.0.18-standard-log
Browser tested against: Safari, Firefox

When I ran the installation process I got the following message at the end of install which leads me to believe it was installed correctly.

Insert Grid: Install Plugin Success
Display Grid: Install Plugin Sucess
Plugins Enabled
Install Component Sucess

However, when I goto Components / Grid and select Grid I get an immediate error which I've attached from Safari and Firefox. After reading the forums I uninstalled and reinstalled with the same error. I than downloaded TableJX 5th release Fresh install Unrar First and tried it with the same results. Any assistance would be greatly appreciated.

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14 years 8 months ago #378

Hi,

Can you check if this resolves the problem:

Set ‘GZIP Page Compression’ option to ‘No’ in your global configuration.

On our testing servers we have enabled GZIP and it is causing no problems. Also the production web site - Demo page is working with GZIP compression ON.

www.gidnetwork.com/tools/gzip-test.php
(if you enter our page: www.toolsjx.com/demo)


Best regards,
Viljem

Last edit: 14 years 8 months ago by user62.

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14 years 8 months ago #379

Viljem,

Thank you! Turning GZIP off totally skipped my mind but this worked. Thank you the the prompt support.

Regards,
Stan

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